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US MO O Fallon |
Service Design Program Manager, HVAC |
Schneider Electric | 7/14 | |
| Details: Intro:Electrical South Inc., a Schneider Electric company, is an industryleading repair firm based in Greensboro, North Carolina. Electrical South, Inc. is internationally recognized for serving the manufacturing industry in the repair of industrial electronic equipment. Job Responsibilities:SERVICE DESIGN PROGRAM MANAGER, COOLINGJob SummaryGreat opportunity for an individual with strong background in HVAC Tech Support or Field Service to utilize their experience and expertise by joining the select Global Service Development Team. Position is global in scope and focused on being a differentiator for safety, customer experience, growth and profitability by providing technical consultancy on serviceability and safety to hardware product design and development initiatives. MissionResponsible for all Service items to be ready and complete as scheduled prior to release to Sales. Influence product design based on Service design standards. Create business evaluation; provide specifications for the product design, monitor on-going development, attend design review meetings, coordinate Global training, and ensure spare parts availability before the release to sales. The Program Manager is responsible for service deliverables within the Offer Creation ProgramResponsibilities Develop and define the appropriate Service offering for products in development aligned with Service strategy Define the technical specifications to be integrated into the product concept and design in collaboration with product development team Participate in product design reviews to manage safety, serviceability and adherence to service design standards Monitor the design process to escalate issues to the Process & Methods manager for resolution Collaborate with Training early in the design process to create, develop and implement a training plan, budget and roster of Field Service Engineers Review training material for regional support functions: Field Service, Technical Support, Operations Review product documentation to ensure accurate translation of technical information and to confirm best practices are followed during Installation, Operation, Maintenance & Service Inform Service Offer Managers about the roadmap and deadlines to define the specific offer for the product Contribute to the creation of SKUs, review scope of work (SOW) and Site forms are in keeping with Service Offer Managers standards Additional Responsibilities Attend product development meetings to manage any potential service issues Escalate repair and safety design issues to Design For Services (DFS) manager / Service Offer Management Director or Offer Creation management for resolution Validate Field Service Engineer (FSE) tool development with Regional/Country FSEs Identify, share and advocate best practices for product and service development as Subject Matter Expert Other duties as assignedInteractions Globally with the Enterprise (ES3) Line of Business, business development team, product managers, platform engineering, operations team, marketing communication, other Lines of Business, marketing, Regional Sales and Service Operations, Training at the country levelExperience Transforming Initial service specs into features integrated in the product at the release to sales phase Establishing a network with global development resources in the product Lines of Business Delivering service items on-time consistent with the roadmap Challenging processes with recommendation for process improvement Establishing leadership position that is recognized by the other Lines of Business Reporting & escalating immediately any critical issue to could delay the release to sales Challenging the product development managers specs to ensure service design standardsEducation and Skills Technical degree, preferred 8 to 10 years experience in the design and implementation of Services, hardware with concentration in cooling essential Influence and convince Networking and negotiation Ability to work independently and within a team Excellent communication skills Problem solving skills and ability to thrive in a dynamic environment Passionate, open, straightforward and effectiveLocationSaint Louis, MO or West Kingston, RITravel Domestic and international travel as neededAPC-MGE is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status. | ||||
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US MO Saint Louis |
Fire Design -System Engineer |
Siemens Building Technologies | 7/8 | |
| Details: Company: Siemens Industry, Inc.Division: SII - BT Division - Fire SafetyLocation: MO - St. LouisReq ID: 89886Position Title: Fire Design -System EngineerExperience Level: Senior LevelEducation Required: Technical Degree/CertificationTravel Required: NoCompany Description:The Siemens Industry Sector is the leading global supplier of production, transportation, building and lighting technologies. With integrated automation technologies as well as comprehensive industry-specific solutions, Siemens increases the productivity, efficiency and flexibility of its customers in the fields of industry and infrastructure. The Sector consists of six Divisions: Building Technologies, Drive Technologies, Industry Automation, Industry Solutions, Mobility and Osram. With around 222,000 employees worldwide and around 33,000 employees in the U.S., Siemens Industry posted a profit of EUR3.86 billion with revenues totaling EUR38 billion in fiscal year 2008 (September 30). www.siemens.com/industrySiemens is an Equal Opportunity Employer encouraging diversity in the workplace.Job Description:This office-based position is responsible for the design of Life Safety Systems (fire alarm) utilizing company products to meet requirements of the local authorities and company, UL, and NFPA Standards and Guidelines. Also designs for the incorporation of other low voltage systems including security systems, card access systems, sound systems, nurse call, intercom systems, CCTV/MATV systems, as authorized by the Manager. Receives project specifications from sales team and verifies the sales estimate for equipment requirements and system design and configuration. Completes engineering review to ensure engineering labor and equipment costs associated with system projects are prepared in the branch. Ensures the implementation and utilization of the Engineering Best Practices. Develops drawings, wiring diagrams, operating instructions, sequence of operations and assembly or installation instruction for the installation and commissioning of systems. Ensures technical accuracy, content, assembly, and coordination of technical submittals to architects, engineers, and authorities having jurisdiction. Maintains library of technical information and other related data pertaining to all fire codes and standards, other local codes, and all systems available to the branch. Oversees the creation of system graphics when applicable. Chooses the appropriate mix of products and installation methods to provide the most cost effective solution. Handles the ordering of all required products and equipment. Acts as a technical resource to team and customer as needed. Participates in sales to operations turnover meetings to evaluate accuracy of the sales estimate and job layout. May participate in initial job site walk through with contractors and/or project manager and perform some field activities as required. Good verbal and written communication skills. Fully proficient and independent design skills. Understands the process of construction projects and the requirements to document all changes or deviations to specifications. Able to design medium to large jobs with deviation from standard tools, products or practices as needed. Associates degree in Electronics or other technical field or equivalent experience. Bachelors degree preferred. 5 years System Engineering experience with 5 years experience in the design, installation and service of life safety systems. Advanced Auto CAD experience required. Level III NICET Fire Alarm Certification - Certified or higher a must. | ||||
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